Frequently Asked Questions

How much does unlimited filtered water cost?

Unlimited filtered water starts at $10p/w when renting our refillable water coolers

What is included in the rental agreement?

  • Installation and rental of the water cooler
  • 6 monthly servicing, cleaning and sterilising
  • Filter replacement
  • Thermostat check and adjustment
  • All parts and labour
  • All are sanitised and tested before installation

Will it cost extra to have a Plumbed in unit installed at our workplace?

We will require access to tee into the mains water supply, at no extra cost.

However, if a water point needs to be bought across from mains supply to the right location, a plumber would be required at your expense.

What are the payment options?

You can select payment frequency being quarterly, half yearly or annually.

We offer a range of payment methods:

  • EFT
  • Cheque
  • Direct Debit or Credit Card

Is there a minimum rental period required?

Yes, a minimum of 1 year.

Does it remove Chlorine and Fluoride?

Our systems remove 90% Chlorine.

The fluoride remains. This is scientifically proven to assist with preventing tooth decay.

How long does the filter last?

The filter is recommended to last up to 12-15 months, we check the filter every 6 months when servicing and cleaning and replace it every 6-12 months as required.

Do I have to call to organise my service and filter change?

No, we will have you placed on a regular schedule and arrange each visit when due.

How much can I save?

If your business currently uses 2 bottles of spring water a week and you switched to one of our water coolers you could save an average of $650 per year.

Below is a chart outlining your savings based on your current bottled water usage.

Does the water cooler require power?

Yes, access to a power point will be required for all of the units.

I have more questions. Who do I ask?

Contact us or call us on 1300 764 042. We’d be happy to chat with you.


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